Is there an email address or a contact form?

Neither, and that is deliberate rather than an oversight. The telephone and the booking page are the two ways in. A form that lands in a queue nobody watches is worse than no form, and Kindling Range Service would rather you reached somebody.

Do you run an after-hours or emergency line?

No. Mon–Fri 8am–6pm · Sat 9am–4pm · Closed Sunday, and outside those hours the phone is not answered. Book the next slot rather than leaving an appliance part-dismantled overnight, and if gas is involved shut it off at the valve and leave it alone until somebody is in front of it.

What happens on the first visit?

$80 flat diagnostic, credited toward the repair when you go ahead with it. You get a written estimate before any part is ordered or any labour is billed. Nothing is ordered and nothing is billed for the work itself until you have seen the number and said yes to it.

Can I come to a counter?

There is no counter to come to. This is a mobile service operation working out of Jacksonville, so the address that matters is yours. No street address is published here, because publishing one for a van would be inventing a shop that does not exist.

Booking

Getting a technician out

Call, or pick a slot on the booking page. Have the model and serial number ready if you can — on a range they are behind the kick panel or inside the left door jamb.

Call

+1 (904) 867-2707

Mon–Fri 8am–6pm · Sat 9am–4pm · Closed Sunday

We do not run an after-hours or emergency line.

Or book online

Book online

Opens our scheduler at nexfield.pro in a new tab. There is still no form on this site and no email address: the telephone and that page are the two ways in.

What to have ready

Model and serial number from the data plate.
What the appliance is doing, in your own words.
When it started, and whether anything happened first — a storm, a power cut, a self-clean cycle.
Your ZIP code, so we know which side of the county you are on.

What it costs to find out

$80 flat diagnostic, credited toward the repair when you go ahead with it. You get a written estimate before any part is ordered or any labour is billed.

Before you dial, one boundary

What we service: built-in kitchen cooking appliances — Wolf ranges, rangetops, cooktops, wall ovens, steam ovens, warming drawers and the hood above them. What we do not: heating, furnaces, air conditioning, heat pumps, air handlers and the duct systems that serve them. The only duct we work on is the one a kitchen hood exhausts through. If the problem is a furnace, a thermostat or a vent in a bedroom, the right call is to an air conditioning and heating contractor — we would take the drive and tell you the same thing at the door.

Where we come from

Kindling Range Service works out of Jacksonville. There is no counter to visit — this is a mobile service operation, so the address that matters is yours. Duval County and the neighbouring St. Johns and Clay County lines, within about 40 miles of downtown Jacksonville.

Questions

Asked about getting hold of us

Is there an email address or a contact form?: Neither, and that is deliberate rather than an oversight. The telephone and the booking page are the two ways in. A form that lands in a queue nobody watches is worse than no form, and Kindling Range Service would rather you reached somebody.
Do you run an after-hours or emergency line?: No. Mon–Fri 8am–6pm · Sat 9am–4pm · Closed Sunday, and outside those hours the phone is not answered. Book the next slot rather than leaving an appliance part-dismantled overnight, and if gas is involved shut it off at the valve and leave it alone until somebody is in front of it.
What happens on the first visit?: $80 flat diagnostic, credited toward the repair when you go ahead with it. You get a written estimate before any part is ordered or any labour is billed. Nothing is ordered and nothing is billed for the work itself until you have seen the number and said yes to it.
Can I come to a counter?: There is no counter to come to. This is a mobile service operation working out of Jacksonville, so the address that matters is yours. No street address is published here, because publishing one for a van would be inventing a shop that does not exist.