Legal
Privacy
This site is static HTML. It loads no advertising pixels and no scripts from other servers, and it sets no cookies of its own; its visit recordings by PostHog are described below.
What these pages collect
Very little. There is no tracking pixel, no embedded map, no social widget and no font loaded from someone else's server. Every asset on this site is served from this domain.
Calls and bookings: when you tap a phone, text, email or booking link on this site, our own analytics stores the IP address of that visit together with the action, so we can see roughly where requests come from. We keep it for 90 days, use it for nothing else, and never sell or share it.
Visit recordings: this site also uses PostHog, a service of PostHog Inc. in the United States, to see how visitors use it. Its script is served from this domain, and what it records is passed on from here to PostHog. It records the pages you view, where you click and how far you scroll, your device and browser type, page-speed measurements, and a replay of the visit in which anything typed into a field is hidden. It sets no cookies; its session data stays in the storage of your open browser tab and is cleared when the tab closes. PostHog receives your IP address, keeps it with this data and uses it to estimate your approximate location. If your browser sends Do Not Track or Global Privacy Control, nothing is recorded. We use it only to improve this site and never sell it; PostHog keeps recordings for 30 days and other usage data for up to one year.
Server logs
The site is hosted on Cloudflare Pages. Like any host, Cloudflare records standard request information — IP address, user agent, the page requested, the time. We do not connect that to anything and we do not use it for advertising.
What you tell us on the phone
When you call, we write down what we need to do the job: your name, your address, a contact number, and the appliance. We keep service records so that a warranty claim can be checked against the original visit. We do not sell any of it and we do not pass it to marketing companies.
Getting in touch about your information
Call Kindling Range Service on +1 (904) 867-2707 and ask for the service records held on your address.